Frequently asked questions

Everything teams ask before running their business on Numa — pricing, integrations, security and setup.

What does Numa cost?

Plans start from $750/month (NZD, ex-GST) for teams of up to 20 users. Most growing teams choose Business, from $1,500/month. Every plan includes all default agents and core integrations.

What's included in every plan?

All default agents, Google Workspace and Microsoft 365 integrations, an admin dashboard with usage visibility, and hosting on AWS in your local region.

Does Numa integrate with our systems?

Yes — Xero, MYOB, QuickBooks, HubSpot, Salesforce, SimPRO, Fergus and many more, across 2,000+ apps. Integration setup is scoped to what you actually use.

Is our data used to train AI models?

No. Your data stays in your own cloud environment and never leaves your local AWS region.

How do we get started?

Book a demo — we'll map your use cases and recommend the right plan.

What's the difference between Numa and Microsoft Copilot?

Microsoft Copilot is an AI assistant built into Microsoft 365 — it helps you draft, summarise and analyse inside Word, Outlook, Excel and Teams. Numa is broader: it's an AI operating system that connects Microsoft 365 and the finance, job-management and CRM tools your business runs (Xero, MYOB, SimPRO and more), then automates the admin that spans all of them. Your team builds its own agents in plain language, and your data stays in your own cloud environment.

Is Numa just ChatGPT for business?

No. ChatGPT is a general-purpose chat assistant — great for drafting, brainstorming and answering questions. Numa is an AI operating system: it connects to the systems your business already runs and does the admin across them, rather than waiting in a chat window for the next prompt. Your team builds reusable agents for recurring work, and your data is never used to train models.

How is Numa different from Claude Cowork?

Claude Cowork is a horizontal agentic assistant for general knowledge work. Numa is a vertical AI operating system built for SMB operations — pre-connected to the finance, job-management and document systems your industry runs, and deployed in your own cloud environment. Numa can even use frontier models like Claude underneath, so the difference isn't the model — it's the integration, governance and industry fit wrapped around it.

What is an AI operating system?

An AI operating system is software that sits across the tools a business already runs — email, finance, job management, documents — and uses AI to do the work that spans them, rather than answering questions in a single chat window. Where a chatbot responds to prompts, an AI operating system connects to your systems, runs agents your team builds, and keeps your data in your own environment. Numa is the AI operating system for SMBs.

Where is our data stored?

Your data is stored in your own cloud environment on AWS, in your local region. It stays there — it never leaves your region, and it's never used to train AI models.

Can Numa read our existing files?

Yes. Numa works with your existing documents, including legacy formats like .doc and .xls, and can search across them by meaning rather than just by filename.

Can we control what Numa does in our systems?

Yes. Numa uses per-tool approval controls — your admin decides what each agent is allowed to do in each connected system, with an audit trail of what happened.

Does Numa work with Xero?

Yes. Numa connects to Xero so tasks like invoice processing, reconciliation prep and reporting can be automated. It works alongside MYOB, QuickBooks and 2,000+ other apps.

Can non-technical staff build agents on Numa?

Yes. Anyone on your team can describe a task in plain language and Numa builds an agent for it — no code required.

How long does it take to set up Numa?

Setup is scoped to the systems you actually use, so timelines vary. A demo maps your use cases and gives you a clear plan to get started.