Microsoft 365 is the productivity suite many SMB teams already run — Outlook, SharePoint, Word, Excel and Teams. Connecting Microsoft 365 to Numa turns your everyday email and documents into something your agents can act on: triaging inboxes, drafting replies, summarising documents and pulling information together across files. Your data stays in your own cloud environment, and Numa works across your finance and job-management tools too, so work that spans several systems runs as one process.